Waitlist
The Waitlist feature enables users to create and customize individual Waitlist policy that allows drivers to get in line when your charging stations are all in use.
Once a waitlist policy has been applied to your charging stations, waiting drivers receive a notification when it is their turn to plug in. Once notification is received, drivers have the option to:
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Accept: Use the charging spot.
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Snooze: Let the next person in line charge (without losing their own place in line).
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Decline: Remove themselves from the waitlist.
To access the Waitlist tab, log in to ChargePoint Platform and navigate to Stations > Waitlist.
The table below describes the fields available in this tab.
Use the Show/Hide Columns option to customize the fields that appear in the report.
|
Field Name |
Description |
|
Org Name |
Displays the name of the organization. |
|
Waitlist Policy Name |
Displays the name of the waitlist policy. |
|
Description |
Displays the description of the waitlist policy. |
|
Driver Finish Notification |
Displays the duration and energy consumed in the charging session. |
|
Time from Accept to Plug-In |
Displays the maximum time a driver took to plug in their vehicle after accepting a notification that a charging spot is available. |
|
Number of stations applied to |
Displays the number of stations with the waitlist policy. |
You can apply multiple filters to narrow down the data. Select the Add Filter button to include additional fields. Select Contains/Does Not Contain/Is from the drop-down list. Select Match all or Match any radio button. Click Apply Filters to take into consideration the selection made in the filter and generate the report.
Click the Export button to download the data for analysis, auditing, troubleshooting, or compliance tracking.
Export (visible columns): Exports only the fields selected in the Show/Hide Columns.
Export (all columns): Exports all connection data fields, regardless of visibility.
To configure a waitlist, complete the following steos:
