CP4000 Quick Reference

This topic tells you where to find complete documentation and important things to consider before you install the station. It also provides safety tips and a post-installation checklist.

IMPORTANT SAFETY INSTRUCTIONS: SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions for Home Flex. When using electric products, always follow basic precautions, including the following:

Read and follow all warnings and instructions before servicing, installing, or operating the ChargePoint® charging station. Install and operate only as instructed. Failure to do so may lead to death, injury, or property damage, and will void the Limited Warranty.
Only. Use licensed professionals to install yourChargePoint charging station and adhere to all national and local building codes and standards. Before installing the ChargePoint charging station, consult with a licensed contractor, such as a licensed electrician, and use a trained installation expert to ensure compliance with local building and electrical codes and standards, climate conditions, safety standards, and all applicable codes and ordinances.

Instructions applicable to Service, Operation & Maintenance Guides Only.

Use licensed professionals certified byChargePoint for installation and service, adhere to all national and local building codes and standards, and ensure compliance with local building and electrical codes and standards, climate conditions, safety standards, and all applicable codes and ordinances. Inspect the charging station for proper installation before use.
Always ground the ChargePoint charging station. Failure to ground the charging station can lead to risk of electric shock. The charging station must be connected to a grounded, metal, permanent wiring system, or an equipment grounding conductor should be run with circuit conductors and connected to the equipment grounding terminal or lead on the Electric Vehicle Supply Equipment (EVSE Electric Vehicle Supply Equipment). Connections to the EVSE Electric Vehicle Supply Equipment shall comply with all applicable codes and ordinances.
Install the ChargePoint charging station on a concrete pad using a ChargePoint-approved method. Failure to install on a surface that can support the full weight of the charging station can result in death, personal injury, or property damage. Inspect the charging station for proper installation before use.
This charging station is not suitable for use in Class 1 hazardous locations, such as near flammable, explosive, or combustible vapors or gases (This charging station is not suitable for use in any ATEX classified area, such as near flammable, explosive, or combustible vapors or gases).
Supervise children near this device.
Do not put fingers into the electric vehicle connector.
Do not use this product if any cable is frayed, has broken insulation, or shows any other signs of damage.
Do not use this product if the enclosure or the electric vehicle connector is broken, cracked, open, or shows any other signs of damage.
Use only copper conductor wire rated for 90 °C (194 °F).
Do not operate the charging station in temperatures outside its operating range of -40 ˚F to 122 ˚F (-40 ˚C to +50 ˚C).
Ensure the charging cable is positioned so it is not stepped on, tripped over, or subjected to damage or stress. Do not close a garage door on the charging cable.

Under no circumstances will compliance with the information in a ChargePoint guide such as this one relieve the user of the responsibility to comply with all applicable codes and safety standards. This document describes approved procedures. If it is not possible to perform the procedures as indicated, contact ChargePoint. ChargePoint is not responsible for any damages that may result from custom installations or procedures not described in this document or that fail to adhere to ChargePoint recommendations.

You must be a licensed electrician and complete online training to become a ChargePoint certified installer. If you do not complete training, you cannot access the ChargePoint network to complete installation. Find online training at: https://www.chargepoint.com/partners/training-certification. If the charging station is not installed by a ChargePoint certified installer, using a ChargePoint approved method, it is not covered under warranty and ChargePoint is not responsible for any malfunctions.

Use low torque settings when working with power tools during installation or servicing. Over-torquing can damage the equipment.

Do not install or service the charging station in inclement weather. If you work in snow, rain, or wind, you must use a weather-proof shelter that covers all boxes and components.

Accessing Complete Documentation

Access documents at ChargePoint Product Reference Documentation.

ChargePoint Documentation
Document	Content	Primary Audiences
Datasheet	Full station specifications	Site designer, installer, and station owner
Site Design Guide	Civil, mechanical, and electrical guidelines to scope and construct the site	Site designer or engineer of record
Construction Signoff Form	Checklists used by contractors to ensure the site is correctly completed and ready for product installation	Site construction contractor
Installation Guide	Anchoring, wiring, and powering on	Installer
Operation and Maintenance Guide	Operation and preventive maintenance information	Station owner, facility manager, and technician
Service Guide	Component replacement procedures, including optional components	Service technician
Declaration of Conformity	Statement of conformity with directives	Purchasers and public

Preparing for Installation

Refer to the Site Design Guide (available at ChargePoint Product Reference Documentation) to prepare the site for charging station installation. Prior to installing the charging station, verify that the site meets these conditions:

The site is at an elevation no greater than 2,000 m (6,561 ft) above mean sea level.
The site will not expose the charging station to ambient temperatures above the maximum operating temperature, including influences such as direct sunlight.
The site provides sufficient air circulation so that the charging station is cooled during operation.
The site is not placed in close proximity to running water, sprinklers, water jets, or irrigation systems.
Electrical cable and conduit has been installed in the correct places.
Circuit protection and metering is in place, meeting all local codes and regulations.
There is 2 m of power cable (service wiring) above ground level at the installation site.
For wall mounted installations, the wall surface is wood stud, concrete, or masonry construction and is smooth, stable, plumb, and strong enough to hold the weight of the charging station and withstand driver interaction with the station.
For pedestal mounted installations, the mounting surface is concrete (not asphalt) and measures a minimum of 600 mm (2 ft) x 600 mm (2 ft) x 600 mm (2 ft).
The site is freely accessible to all authorized users.
The station location avoids high pedestrian traffic areas such as thoroughfares, ramps, and marked escape routes.
A vehicle can be parked between 0.5 m (1 3/4 ft) and 5.0 m (16 1/2 ft) from the charging station and can be connected without putting any strain on the charging cable.
The site has adequate cellular network coverage.

Declaration of Conformity

Declaration of Conformity
Category/Directive	Standard	Scope
General Safety Requirements Directive 2001/95/EC Low Voltage Directive 2014/35/EU	IEC61851-1, (3rd ed.) IEC 61851-22 Ed. 2.0 IEC61439-7 Ed. 1.0; 2014-02	Electric Vehicle conductive charging systems, General Requirements Low-voltage switchgear and control gear assemblies: electric vehicle charging stations
Electromagnetic Compatibility (EMC Electromagnetic Compatibility) Directive 2014/30/EU	EN 301 489-1 EN 301 489-3 EN 301 489-52 IEC 61000-3-X IEC 61000-4-X IEC 61000-6-X	EMC Electromagnetic Compatibility for standard Radio and service EMC Electromagnetic Compatibility for Short range radio, EMC Electromagnetic Compatibility for Cellular device, EMC Electromagnetic Compatibility for conductive electric vehicle charging station
Radio Equipment Directive (RED Route Enforcement Data) 2014/53/EU	EN 300 330 v2.1.1 EN 301 893 v2.0.7 EN 300 328 v2.1.1 EN 301 511 v12.1.10 EN 301 908-1 v11.1.1	RF testing for Wi-Fi Wireless Fidelity and BT, RF testing for RFID Radio Frequency IDentification, RF testing for Cell modem
RoHS Directive 2011/65/EU	EN 50581:2012	Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

See test report 2230436KAU-001a and 2230436KAU-040a

See test report 230436KAU-004_Draft

Proper Disposal icon Applicable to EU - To comply with Directive 2012/19/EU of the European Parliament and of the Council of 4 July 2012 on waste electrical and electronic equipment (WEEE), devices marked with this symbol may not be disposed of as part of unsorted domestic waste inside the European Union. Enquire with local authorities regarding proper disposal. Product materials are recyclable as marked.

©2013-2026 ChargePoint, Inc. All rights reserved. This material is protected by the copyright laws of the United States and other countries. It may not be modified, reproduced, or distributed without the prior, express written consent of ChargePoint, Inc. ChargePoint and the ChargePoint logo are trademarks of ChargePoint, Inc., registered in the United States and other countries, and cannot be used without the prior written consent of ChargePoint.

Complete the Post-Installation Checklist

Before leaving the installation site, complete the post-installation checklist. Provide this information to the facility owner or manager.

Customer:

Post-Installation Checklist
Name
Email
Site Address
Contact

Installer:

Post-Installation Checklist
Company
Email
Address
Installer Name
Contact