ChargePoint Gateway Installation

A ChargePoint Gateway for Europe (CPGW ChargePoint Gateway-EU) consists of a cellular modem for wide area networking, and built-in Wi-Fi Wireless Fidelity for local communications to and from CPF32 charging stations.

ChargePoint Gateway Specifications

Basic specifications for the CPGW ChargePoint Gateway-EU are shown in the table below.

Rating	Class II
Input Power	< 4 W
Input Current	< 0.4 A for 100-240 VAC, 50-60 Hz
Input Terminals	100-240 VAC, universal
Physical Placement	0.6-1.2 m (2-4 ft) from CPF32 charging station(s) 1.8-2.4 m (6-8 ft) above floor level
Connectivity	Supports 1-9 CPF32 charging stations
Connectivity Placement	< 30.5-38 m (100-125 ft) line-of-sight to associated charging stations

For detailed specifications, refer to the ChargePoint Gateway datasheet located at www.chargepoint.com.

Requirements

Before installing the ChargePoint Gateway, choose an appropriate location by considering the following:

• Power must be available at the installation site.

• All charging stations must be located within 30.5-38 m (100-125 ft) line-of-sight.

• The Gateway relies on an external device for overcurrent protection. The installer must ensure the Gateway is protected by a maximum 20A branch circuit breaker.

• The Gateway requires a surge protector device (SPD) or surge arrester as part of the installation to address transient over voltages exceeding Over voltage Category II, 2500 Vpk.

• The Gateway must have a readily accessible disconnect device.

• The location must receive consistently available 3G GSM cellular coverage. The signal strength should be better than -90db (for example, -85db is better than -90db). To ensure adequate signal strength in underground garages or other enclosed parking structures, cellular repeaters may be required.

  Wi-Fi Wireless Fidelity signal strength between the ChargePointGateway and the charging stations is strong, and signals bend (diffract) around narrow columns with low signal loss. Avoid installations where concrete walls are located between the ChargePointGateway and the CPF32 charging stations. For maximum cellular coverage, mount the ChargePointGateway as high as possible.

• It is recommended that you permanently install the ChargePoint Gateway by running service wiring into the bottom of the Gateway using region-appropriate wire routing, and attaching it to a wall using the supplied screws and wall anchors.

Contents of the Box

Listed below are the components in the box:

• Main unit with cover (1)

• 1/4” drill bit (1)

• #10 x 1” screws (5)

• Wall anchors (5)

• Compression gland (1)

• Installation template (1) - inserted in the center of this installation guide

• Spare activation label (1) - a duplicate label is attached to the inside of the main unit

Contractor Tools

• Drill

• Phillips screwdriver

• Two adjustable wrenches to remove the internal nut when permanently hard-wiring

Overview

1. Installing the Gateway

2. Installing the Cover

3. Powering On

4. Activating the Gateway

5. Documenting the Radio Group

6. Completing the Post-Installation Checklist

Installing the Gateway

Follow the steps below to install the ChargePoint Gateway at a permanent location.

Mounting the Unit

1. Use the installation template to mark the location of the four mounting holes.

2. Drill the four mounting holes and insert the anchors.

3. Loosen the screws on the front of the ChargePoint Gateway to remove the front cover.

4. Align the main unit with the mounting holes and fasten using four of the supplied #10 x 1 in. screws and a Phillips screwdriver.

   

Installing the Supply Wiring

ChargePoint recommends hard-wiring the ChargePoint Gateway with electrical termination to the power source.

1. Using two wrenches, one on the inside and the other on the outside, remove the internal plastic nut.

2. Reference local electrical code to determine the appropriate cable for the supplied compression gland.

3. Using wire routing and fittings appropriate to local code, route the needed length of 6.0-2.5

   mm² (10-14 AWG American Wire Gauge) stranded or solid service wiring to the ChargePoint Gateway through the compression gland, enclosure, and nut.

4. Install cable connector ferrules onto service wires.

5. Strip service wires 6.4 mm (1/4 in).

6. Connect L1 and N service wiring as shown.

7. Torque the compression gland nut to 3.75 Nm (33.2 in-lb) to ensure the IP54 rating.

   

   

Installing the Cover

Align the cover to the front of the main unit and turn the screws to lock the cover into place.

Powering On

Power on the ChargePoint Gateway by switching the service breaker ON.

As the ChargePoint Gateway powers on, the LED flashes yellow as it attempts to communicate with the cellular network. When cellular communication is established, the LED is solid yellow.

If the Gateway continues to flash yellow for an extended period, check the strength of the cellular signal at the installation location. You may need to strengthen the signal by installing cellular repeaters.

Activating the Gateway

After completing the physical installation of the ChargePoint Gateway, you must prepare it for activation on the ChargePoint network by pinpointing its exact location.

Tools Required

• The ChargePoint Gateway’s MAC Message Authentication Code address and activation password (this is printed on an activation label that is affixed to the main unit, and a spare label is included in the shipping box)

• The exact location where the ChargePoint Gateway is physically installed

• A smart phone with Internet access

• Installer account information (user name and password) on ChargePoint (provided upon completion of training)

Pinpointing the Gateway

1. Using your smart phone, navigate to the ChargePoint mobile site: https: /m.chargepoint.com.

2. Log in using your installer credentials.

3. Enter the MAC Message Authentication Code address and activation password from the activation label.

4. When prompted, touch OK to share your GPS location data with the ChargePoint mobile site.

5. When prompted, touch OK to review the Gateway’s location on GoogleTM Maps.

6. Review the address and zoom in to check the location of the Gateway’s pin on the map.

7. Using your finger, move the pin to the most accurate location possible.

8. If needed, manually adjust the address of the Gateway’s location.

9. Take a photo of the Gateway using your smart phone. Scroll down to “Upload a Station Picture”, then choose the photo.

10. Touch SUBMIT to pinpoint the Gateway on the ChargePoint map. When the Gateway connects to the ChargePoint network, the LED turns solid green. If this has not happened within 20 minutes, contact ChargePoint Support.

Documenting the Radio Group

A radio group consists of a ChargePoint Gateway and up to nine CPF32 charging stations that communicate with it over Wi-Fi Wireless Fidelity. For each radio group, attach the spare activation labels below to document how the stations are organized. After completing this step and the checklist on the following page, provide this information to the person responsible for activating the Gateway and the CPF32 charging stations. If installing multiple radio groups, use one page for each radio group (this page is included in all Installation Guides).

 

Gateway	Attach spare activation label here
CPF32	Attach spare activation label here
CPF32	Attach spare activation label here
CPF32	Attach spare activation label here
CPF32	Attach spare activation label here
CPF32	Attach spare activation label here

Completing the Post-Installation Checklist

Before leaving the installation site, complete this checklist for the ChargePoint Gateway. Then provide this information, along with the information on the previous page, to the person responsible for activating the ChargePoint Gateway.

Customer

Name:

Site Address:

Contact:

Installer

Installer Name:

Installer Contact Information:

Company:

Address:

Phone:

Checkpoint	Complete
Service wiring has been fully inserted into the terminal block and all electrical connections are clean and snug. Torque is confirmed for the wiring connection.
The Gateway is securely mounted.
The cover is locked in place and wire routing is securely attached.
The LED located at the bottom of the ChargePoint Gateway is solid green (this can take up to 20 minutes).
The area is clean and free of all packaging and debris.
All pinpointing steps have been completed.
The radio group (the ChargePoint Gateway and associated CPF32 charging stations) is completely documented on the previous page.