Pinpoint the Station

To complete the setup, you must have completed the ChargePoint Installer training and received your ChargePoint Installer login.

Required Tools and Materials

Smartphone with Internet connectivity

Orange and white icon that represents a tool or action.

ChargePoint Installer app

Exact location of stations or units, including parking space

ChargePoint installer login credentials

Open the ChargePoint Installer app on your smartphone and follow the instructions below:

  1. If you do not already have the Installer app, scan the QRClosed Quick Response code to download the app.

    QR code to download this asset.

  2. Log in or register using the ChargePoint Installer app on your smartphone.

  3. Tap on Install.

  4. Use the app to scan the QRClosed Quick Response code on the charging station label.

  5. The app automatically identifies the charging station and begins the pinpointing and configuration process.

  6. Follow the in‑app instructions to complete pinpointing and configuration process.

Station Activation

All ChargePoint stations are networked stations and are sold alongside a software cloud plan per port. In order for the station to function, the station owner is responsible for coordinating the activation of their station's software with ChargePoint.
Activation consists of pairing the station with their software purchase as well as the station owner's organization. The station owner then decides what policies to assign to a station (name, pricing, access control, advanced features).

As the installer, your role is to support this process by providing the station owner with the required station identification information. Before leaving the site, provide the station owner with a list of all installed charging station serial numbers and/or MACClosed Message Authentication Code addresses, and inform them that activation is required before the stations can be used. For installations using a ChargePointGateway, also provide a list showing which charging stations are paired with each Gateway. Each Gateway can support up to eight (8) charging stations. Refer Requirements to help determine and document the appropriate Gateway to station pairings.

If station owner has additional questions, you can refer them to ChargePoint Support at chargepoint.com/support.