ChargePoint DC Station
Commissioning is the process of validating that ChargePoint® DC charging stations are installed by a ChargePoint Certified Technician in accordance with ChargePoint’s specifications and operational expectations. Commissioning work is done by a ChargePoint Site Engineer or a ChargePoint-Authorized Commissioning Partner.
The table below describes the detailed activities and expected deliverables during the Commissioning process. The time to complete the process varies by product and quantity of stations to be commissioned and tested. Therefore, unless otherwise noted, the desired outcome of each activity must be in reference to the specific section of the Commissioning Form for the applicable ChargePoint product.
| Tasks | Activities | |
|---|---|---|
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1 |
De-energize the Station at an Upstream Disconnect |
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2 |
Site Assessment |
Assess for:
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3 |
Civil/Environmental Assessment |
Assess:
|
|
4 |
Mechanical Assessment |
Assess:
|
|
5 |
Electrical Assessment |
Assess/Measure:
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|
6A |
Product (internal) |
Assess EVSE
|
|
6B |
Product (external) |
Assess EVSE
|
|
7 |
Cellular Signal |
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|
8 |
Energize Station (ONLY if there are no critical non-conformities) |
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|
9 |
Electrical Measurements |
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|
10 |
Pinpointing and Activation (ONLY if there are no critical non-conformities and charging stations are ready for activation) |
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|
11 |
Generate Report(s) (Only provided upon request by customer after completion of Commissioning services) |
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Terms of Commissioning Services
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Customer and customer contractor(s), including contractors for construction and/or installation selected by customer, are responsible for all work related to proper site design and installation of the charging stations as well as all costs associated with delays or costs for correcting critical non-conformities related to:
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Site design in accordance with specifications required byChargePoint (https://www.chargepoint.com/products/guides); and
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Installation (unless Install-Commissioning service is purchased from ChargePoint) in accordance with ChargePoint’s installation guides (https://www.chargepoint.com/products/guides).
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Customer is responsible for scheduling Commissioning with ChargePoint at least two weeks in advance of requested date.
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Pre-Requisite. ChargePoint requires all of the following before the scheduled Commissioning dispatch:
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The installer selected by customer must be either a ChargePoint Operations and Maintenance Partner (“O&M Partner”) or a ChargePoint-certified installer (a licensed electrician who has completed the applicable product specific training in ChargePoint University);
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Customer understands that ChargePoint may not be able to perform or complete the Commissioning services, requiring customer to reschedule and pay associated fees in the event of any of the following: (i) the DC charging stations have been modified or altered without ChargePoint’s prior written approval; (ii) customer has refused to correct critical non-conformities, or deviation from the product Design and Installation guides, that present safety or operational risks; or (iii) the installation was not done by either O&M Partner or ChargePoint-certified installer in accordance with ChargePoint’s installation guides;
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A Master Services and Subscription Agreement (MSSA
Master Service and Subscription Agreement) signed by the customer; -
A Station Activation Form (SAF) provided by ChargePoint Activations team signed by the customer;
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Megger testing completed on all AC and DC cables: (1) the installer selected by customer is responsible for performing the megger test on the AC and DC cables and (2) customer is responsible for providing the megger test report to ChargePoint for ChargePoint’s review prior to the scheduled Commissioning dispatch; and
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Confirmation that the installer selected by customer is scheduled to be on site during the Commissioning services.
Customer’s failure to meet its responsibilities, including the prerequisites above, may void ChargePoint’s obligations to perform and complete the Commissioning services.
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A 72-hour notice is required for rescheduling the Commissioning services. There may be a rescheduling fee for any rescheduling or cancellations outside of the 72-hour notice requirement.
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All reasonable expenses and a processing fee will be charged to the customer, in addition to any rescheduling fee, if (i) the above requirements are not met, or (ii) the ChargePoint Site Engineer or a ChargePoint-Authorized Commissioning Partner arrives at a site as scheduled and the site is still being prepared for Commissioning.
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ChargePoint is not responsible for product reliability or safe operation of un-commissioned DC charging stations. Until Critical Non-Conformities are corrected and/or until Commissioning is completed, ChargePoint reserves the right to disable the station remotely and/or locally.
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Relocating a charging station requires re-commissioning, subject to additional fees.