Set up your Network Account

Welcome to ChargePoint! Before setting up your station network manager account, we need to know a little more about your organization. You will need the following information to create your account:

• Name, phone number, and email address for individuals in your organization who will be involved in:

  • Receiving payments from your stations (Flex Billing)

  • Station network administration (system admin)

  • Accounts payable (cloud plan renewals)

  • Driver feedback

  • Maintenance feedback

  • Other administrative notices and new system features

• Legal name of your organization

• Tax identification number for the subscriber

• Details for the bank account where payments from ChargePoint sessions will be deposited, including:

  • Bank name

  • Bank address

  • Bank account information

Use the table below to find the tax identification number and bank account information for your region:

Tax Identification Number and Bank Account Information for your Region

Region	Tax ID Number	Bank Account Information
United States	Federal Tax ID or Social Security Number	Bank account number ABA routing number
Canada	Business Number or Social Insurance Number	Bank account number EFT routing number or SWIFT Code
Europe	Organization Number or National ID Number	IBAN Bank Identification Code (SWIFT Code)

Click the link in your welcome email to start the setup process for your station network manager account.

Create your Login

1. Select a user name. The user name needs to be unique and cannot be associated with any other account.

2. Select a password. Your password must include:

   • 6-32 characters

   • At least 2 numbers

   • At least 1 letter

   • No spaces

3. Review the Terms and Conditions.

4. After reading the Terms and Conditions, enter your organization’s legal entity name and click I agree to the Terms and Conditions.

5. Click Continue to Step 2.

Enter Contact Information

1. Enter your contact information.

2. Click Continue to Step 3.

3. Enter your organization name, station common name, contact information, and preferred language.

   The Station Common Name is shared by all ChargePoint stations managed by your organization. We recommend entering your organization’s full or abbreviated name (up to 15 characters) as the station common name.

4. Preferred Language sets the default language displayed on your stations. For stations with a display screen, users can select other language options.

5. When finished, click Continue to Step 4.

Contact Details

1. Choose individuals in your organization to serve as points of contact for various functions. Depending on your organization size, you may assign multiple functions to one individual. To begin, click Add New and enter their contact information.

2. Select the contact to assign to each role. Here are some suggested roles for each function:

   Point of Contact

   Role	Description
   Flex Billing	Accounts receivable manager
   Services & Support	Facilities manager
   System Admin	Station network manager
   Station network manager	New Station Requests
   Accounts payable manager	Cloud Plan Renewals
   Station network manager	New System Features Driver Feedback Administrative Notices
   Facilities manager	Maintenance Feedback

3. When finished, click Continue to Step 5.

Activate Flex Billing

If you plan to charge drivers for the use of your stations, you must enable Flex Billing. This allows you to set and manage the pricing plan on your stations.

1. Select how you would like your Net sessions fees applied.

   1. Apply to renewal

   2. Send to your organization

2. Add your banking details

If you don’t have this information, select No thanks. I will fill out my banking details later.

3. Opt out of Flex Billing

4. Click Create to finish setting up your account.

Activate your Account

Once you have created your account, contact the support team at 877-850-4562, to activate your account.