Operation

You can configure stations, view station and diagnostics information, generate reports, and manage many functions of Express 280 in the ChargePoint Platform. Log in to the ChargePoint Platform at na.chargepoint.com using the login credentials created when setting up the station network manager account.

For more information, see ChargePoint Platform Online help.

Configure Stations

You can configure the following station features:

  • Pricing and billing for charging

  • Access to stations

  • Station messages

  • Waitlists (when stations are full)

To view stations and access diagnostic information, see Stations Overview.

Generate Reports

Access a variety of reporting features in the Reports tab:

  • Reports by data type (such as Analytics, Financial, Logs)

  • Duration slider (by day, week, month, year) below the chart

  • Advanced filters (such as station name, organization) at the bottom tab

  • Detailed data view when you hover over a report graph

For more information, see Reports.

Reports on Alerts

You can view the station error codes and alerts from the ChargePoint Platform and export that information to a report.

  1. Log in to the ChargePoint Platform.

  2. Navigate to Reports > Alarms.

  3. Choose Most Recent Only, Current Alarms, Historical Alarms, or All Alarms from the drop-down menu.

  4. Apply filters from the bottom tab.

  5. Use the checkboxes on the left to choose specific data.

  6. Export as a CSV file by choosing either Visible Columns or All Columns from the drop-down menu.