Important Safety Instruction for DC Products

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This manual contains important instructions for ChargePoint® products that shall be followed during installation, operation and maintenance of each product.

  1. Read and follow all warnings and instructions before servicing, installing, or operating the ChargePoint® product. Install and operate only as instructed. Failure to do so may lead to death, injury, or property damage, and will void the Limited Warranty.

  2. Only use licensed professionals to install your ChargePoint product and adhere to all national and local building codes and standards. Before installing the ChargePoint product, consult with a licensed contractor, such as a licensed electrician, and use a trained installation expert to ensure compliance with local building and electrical codes and standards, climate conditions, safety standards, and all applicable codes and ordinances. Inspect the product for proper installation before use.

  3. Always ground the ChargePoint product. A touch current of >3.5 mA AC RMS is possible in case of a fault condition of loss of electrical continuity of the earthing conductor. Failure to ground the product can lead to risk of electric shock. The product must be connected to a grounded, metal, permanent wiring system, or an equipment grounding conductor shall be run with circuit conductors and connected to the equipment grounding terminal or lead on the Electric Vehicle Supply Equipment (EVSEClosed Electric Vehicle Supply Equipment). Connections to the EVSEClosed Electric Vehicle Supply Equipment shall comply with all applicable codes and ordinances.

  4. Install the ChargePoint product using a ChargePoint-approved method. Failure to install on a surface that can support the full weight of the product can result in death, personal injury, or property damage. Inspect the product for proper installation before use.

  5. The product is not suitable for use in Class 1 hazardous locations, such as near flammable, explosive, or combustible vapors or gases.

  6. Supervise children near this device.

  7. Do not put fingers into the electric vehicle connector or connector adapter. Do not touch fingers to charging rails.

  8. Do not use this product if any cable is frayed, has broken insulation, or shows any other signs of damage.

  9. Do not use this product if the enclosure, the flexible output cable, the vehicle inlet, the electric vehicle connector, or the electric vehicle connector adapter is broken, cracked, open, or shows any other signs of damage. Do not use this product if internal parts are accessible, including wiring.

  10. Wire and wire terminal information are provided in the ChargePoint product Site Design Guide and Installation Guide.

  11. Torques for installation of wire terminals are provided in the ChargePoint product Installation Guide.

  12. The ChargePoint product maximum operating temperature is 50 °C (122 °F).

  13. Do not use an electric vehicle connector adapter with any charger or EVClosed Electric Vehicle that is capable of exceeding the adapter’s rated voltage of current capacity. Some EVs and EVSEClosed Electric Vehicle Supply Equipment combinations are capable of multiple voltages or limited durations of current overloading designed for normal EVSEClosed Electric Vehicle Supply Equipment-to-EVClosed Electric Vehicle connections. Use of an electric vehicle connector adapter in these situations could result in unsafe conditions such as fire, burns, or exposure of high voltage.

Under no circumstances will compliance with the information in a ChargePoint guide such as this one relieve the user of the responsibility to comply with all applicable codes and safety standards. This document describes approved procedures. If it is not possible to perform the procedures as indicated, contact ChargePoint. ChargePoint is not responsible for any damages that may result from custom installations or procedures not described in this document or that fail to adhere to ChargePoint recommendations.

Product Disposal

Proper Disposal iconApplicable to NA - Do not dispose of as part of unsorted domestic waste. Inquire with local authorities regarding proper disposal. Product materials are recyclable as marked.

Proper Disposal iconApplicable to EU - To comply with Directive 2012/19/EU of the European Parliament and of the Council of 4 July 2012 on waste electrical and electronic equipment (WEEE), devices marked with this symbol may not be disposed of as part of unsorted domestic waste inside the European Union. Enquire with local authorities regarding proper disposal. Product materials are recyclable as marked.

Document Accuracy

The specifications and other information in this document were verified to be accurate and complete at the time of its publication. However, due to ongoing product improvement, this information is subject to change at any time without prior notice. For the latest information, see our documentation online at ChargePoint Product Reference Documentation.

Copyright and Trademarks

©2013-2026 ChargePoint, Inc. All rights reserved. This material is protected by the copyright laws of the United States and other countries. It may not be modified, reproduced, or distributed without the prior, express written consent of ChargePoint, Inc. ChargePoint and the ChargePoint logo are trademarks of ChargePoint, Inc., registered in the United States and other countries, and cannot be used without the prior written consent of ChargePoint.

Symbols

This guide and product use the following symbols:

Risk of electric shock
Risk of personal harm or death
Risk of equipment or property damage
Critical detail that must be followed to achieve intended results
Important contextual details or procedural clarifications
Essential instructions to follow when reinstalling a part or component
Read the manual Read the manual for instructions
Ground/protective earth Ground/protective earth

Illustrations Used in This Document

The illustrations used in this document are for demonstration purposes only and may not be an exact representation of the product. However, unless otherwise specified, the underlying instructions are accurate for the product.