ChargePoint CP6000 Series Operations and Maintenance
The ChargePoint CP6000 is an all-purpose charging station for property owners, businesses, and municipalities. It can be mounted on a pedestal or a wall.
CP6000 charging stations are alternating current (AC) supply equipment. Once they are installed and activated, they are connected to the AC network.
Follow this guide to properly operate and maintain the ChargePoint® CP6000 charging station.
- If the charging station is not installed, commissioned, or serviced by a ChargePoint certified technician using a ChargePoint-approved method, it is excluded from all ChargePoint and other warranties and ChargePoint is not responsible.
- You must be a licensed electrician and complete training at https://www.chargepoint.com/partners/training-certification to become ChargePoint certified and to access ChargePoint's web-based installer tools or ChargePoint Installer app.
CP6000 Guides
Access documents at ChargePoint Product Reference Documentation.
|
Document |
Content |
Primary Audiences |
|
Datasheet |
Full station specifications |
Site designer, installer, and station owner |
|
Site Design Guide |
Civil, mechanical, and electrical guidelines to scope and construct the site |
Site designer or engineer of record |
|
Construction Signoff Form |
Checklists used by contractors to ensure the site is correctly completed and ready for product installation |
Site construction contractor |
|
Installation Guide |
Anchoring, wiring, and powering on |
Installer |
|
Operation and Maintenance Guide |
Operation and preventive maintenance information |
Station owner, facility manager, and technician |
|
Service Guide |
Component replacement procedures, including optional components |
Service technician |
|
Declaration of Conformity |
Statement of conformity with directives |
Purchasers and public |
Service Menu
The service menu is reserved for authorized installers or service personnel. It can be accessed after entering a 5-digit PIN on the display of a CP6000. The PIN is unique for each CP6000. The current PIN for a charging station can be found in the ChargePoint backend. After each incorrect attempt, the interface for entering the PIN will be locked out for an increasing duration; Maxing out at 15 minutes after the 5th failed attempt and for each failed attempt thereafter. The locked state does not affect any ongoing charging sessions. The following options are available:
-
Show errors and/or lift station lockdown (top cap alarm)
-
Restart
-
Factory reset
For assistance, navigate to chargepoint.com/support and contact technical support using the appropriate region-specific number.
Serial Number Location
On the Station
Locate the serial number next to the charging cable holster downlights.
From the ChargePoint Cloud Dashboard
To login perform the following steps:
-
Log in to ChargePoint and select Stations.
-
Find the MAC
Message Authentication Code address and serial number (System S/N) next to the station name in the Stations Overview table.
