Reporting

This topic describes how to find reports of your charging stations. Further instructions to generate reports are located in the ChargePoint Platform:

Generate a Report

The ChargePoint Platform offers a full set of reports for the station owner. Log in to ChargePoint Platform and navigate to Reports from the top menu bar:

Access a variety of reporting features in the Reports tab:

  • Reports by data type (such as Analytics, Financial, Logs)

  • Duration slider (by day, week, month, year) below the chart

  • Advanced filters (such as station name, organization) at the bottom tab

  • Detailed data view when you hover over a report graph

For more information, see Reports.

To find alerts in the ChargePoint Platform

You can view the station error codes and alerts from the ChargePoint Platform and export that information to a report.

  1. Log in to the ChargePoint Platform.

  2. Navigate to Reports > Alarms.

  3. Choose Most Recent Only, Current Alarms, Historical Alarms, or All Alarms from the drop-down menu.

  4. Apply filters from the bottom tab.

  5. Use the checkboxes on the left to choose specific data.

  6. Export as a CSV file by choosing either Visible Columns or All Columns from the drop-down menu.