Introduction

This document explains how the station is connected to the cloud and other network entities when Ethernet cable is used. The station connects to the router through the Ethernet cable. From the router, the connectivity is established between the station and the ChargePoint VPN server over the public network, through a VPN tunnel. Since the traffic goes over public network, tunnel ensures that the traffic is encrypted. When the connection is established between the station and the ChargePoint Server, all ChargePoint nodes should be reachable from the station.

Disclaimer

ChargePoint does not permit the retrofit of Econnectivity onto existing stations due to compatibility issues with the USBClosed Universal Serial Bus to Ethernet accessory. A site host is required to purchase new station hardware or seek extraordinary approval from ChargePoint Product Management if a retrofit is necessary.

Materials Required

  • Windows Laptop with a RJ45 Ethernet port

  • Ethernet cable

Definitions

  • VPN: Virtual Private Network

  • Station: Refers to the CP6000 station.

  • VPN Server: Refers to the ChargePoint VPN Server.

  • VPN Client: Refers to the client running on the CP6000 station.

  • IP: Internet Protocol

How to Use this Guide

After successful completion of Pre-installation checks, the technician must complete the following:

  1. To install the USBClosed Universal Serial Bus-to-Ethernet Field Module, refer to the CP6000 and Express Plus Installation Guides available at the ChargePoint Product Reference Documentation.

  2. Verify the station’s firmware version.

  3. Use the Installer App to configure the CP6000 for Ethernet connectivity.

If cellular connectivity is unavailable, the Installer app automatically switches to Offline Mode for Ethernet configuration. Automatic switching occurs only if the Installer app was launched and logged in while online. If Offline Mode does not start automatically, you can enable it manually using the Force Offline Mode option in the Account section or by turning on Flight Mode.

If the station fails to connect to the network after installing the Ethernet adapter, refer the Troubleshooting Ethernet Connectivity section for troubleshooting steps.