Alerts

Alerts are categorized into the following types:

Active

Active alerts are open, their details can be viewed and they can be acknowledged or resolved. Active alerts can be searched, filtered by severity or types and exported in CSV format. By default, the following columns are displayed for active alerts:

  • Severity: The severity (critical, high, or low) of the alert.

  • Alert Type: The type (station offline or station fault) of the alert.

  • Source: The origin of the alert.

  • Entity: The details of the station originating the alert.

  • Info: The details of the alert.

  • Duration: The duration of the alert from the time it was triggered.

  • Fault Triggered: The date and time when the fault was triggered.

  • Rule: The notification rule associated with the alert.

  • Status: The status (acknowledged, unacknowledged, resolved) of the alert.

  • Actions: The actions (view, acknowledge, resolve) that can be performed on the alert.

Additionally, you can show or hide the following columns in the active alerts:

  • Alert Triggered: The date and time when the alert was triggered.

  • Acknowledged by: The details of the user who acknowledged the alert.

  • Acknowledged at: The date and time when the alert was acknowledged.

  • Resolved at: The date and time when the alert was resolved.

  • Resolved by: The details of the user who resolved the alert.

History

Historical alerts are either manually closed or auto-closed when the associated fault is cleared. Historical alerts can be searched, filtered by severity or types and exported in CSV format. By default, the following columns are displayed for historical alerts:

  • Severity: The severity (critical, high, or low) of the alert.

  • Type: The type (station offline or station fault) of the alert.

  • Info: The details of the alert.

  • Entity: The details of the station originating the alert.

  • Detected: The date and time when the alert was triggered.

  • Resolved: The date and time when the alert was resolved.

  • Acknowledged by: The details of the user who acknowledged the alert.

  • Rule: The notification rule associated with the alert.

  • Resolved by: The details of the user who resolved the alert.

  • Status: The status of the alert.