Edit an Admin Account

You can edit your coworker's account to change the display language, contact information, assign a new role or permissions, or enable connection alerts. To edit an admin account, complete the following steps:

  1. Log in to ChargePoint Platform.

  2. Navigate to Organizations > Admins.

  3. Select the admin user you want to modify.

  4. Click View/Edit to edit admin roles and permissions.

  5. Click Edit to modify the following information:

    Admin Account

    Field Name

    Description

    Account

    Status

    Enable or Disable an admin to modify the status of the admin account. Disabling an admin will prevent the admin from logging in.

    Receive Fleet Vehicle Status Report

    Click the check-box to receive a notification for Fleet Vehicle Status Report.

    Contact Info

    Preferred Language

    Modify the Preferred Language settings for the admin account.

    The following options are available:

    • English (United States)

    • Francais (Canada)

    Valet Info

    Notify Me

    Receive email or text notifications when vehicles are fully charged or the charging is interrupted. Notifications will include vehicle information based on driver’s account settings. Select one or both of the following options to customize notifications:

    • Fully Charged (You will be notified on the completion of charging)

    • Charging Interrupted (You will be notified when the charging is interrupted)

    Notify By

    Add an email address and contact number to which the valet notification will be sent.

    Privileges

    Role

    Modify the role of the admin account.

    Assign Station Group Permissions

    Choose one of the following:

    • Select the Everything Present & Future check-box under Assign Station Group Permissions to allow access to all the station groups present in the organization selected.

    • Select custom station groups by expanding the organization to limit access.

     

    Assign Driver Group Permissions

    Choose one of the following:

    • Select the Everything Present & Future check-box under Assign Driver Group Permissions to allow access to all the driver groups present in the organization selected.

    • Select custom driver groups by expanding the organization to limit access.

  6. Click Save to apply the changes.

  7. Click Cancel to discard the changes and close the window.

  8. Click Back to Admin List to return to the admin overview page.

Other admin roles, such as Connections Officer and Analyst, cannot edit their own accounts. Only a Network Manager can edit an admin account. Hover over Roles to understand different privileges and their respective roles.