Set up an Account for the New Admin
Once an admin role is created for a user in the ChargePoint Platform, the user will receive an email from notifications@chargepoint.com prompting them to set up their account and create a new login.
Complete the following steps to set your ChargePoint account:
Step 1: Create Your Login
To create your login, complete the following steps:
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Click the link received from ChargePoint to create your login.
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Enter the following information:
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Username: Enter a username for your account. Please note that the username cannot be changed after creation.
The username does not need to be an email address.
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Password: Enter a password for your account.
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Re-type Password: Re-type the password for your account.
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Click Continue to Step 2 >> to save your changes and proceed.
Step 2: Enter Contact Information
To add your contact information, complete the following steps:
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Enter the following information:
Contact Information Field Name
Description
First Name
Enter a first name for the user.
Last Name
Enter a last name for the user.
E-mail
Enter the e-mail address for the user account.
Address Line 1
Enter the first line of address for the user account.
Address Line 2
Enter the second line of address for the user account.
Country
Enter the country for the user account.
State/Province
Enter the state/province for the user account.
City
Enter the city for the user account. .
Zip/Postal Code
Enter the postal code for the user account.
Preferred Language
Enter the Preferred Language settings for the user account. Select a language of your choice from the drop-down list.
Phone
Enter the phone number for the user account.
Make sure to select the country code while entering your contact number.
Cell Phone
Enter the mobile phone number for the user account.
Fax
Enter the fax number for the user account. .
After completing the account setup, users will be able to log in using one of the following regional link:
