Next Steps

Use either one of the following two methods to configure and pinpoint the charging station:

  • ChargePoint Installation Wizard and Pinpoint Portal

    OR

  • ChargePoint Installer app

Installation Wizard and the Pinpoint Portal

When you power up the charging station, the on-screen Installation Wizard runs. The wizard verifies operation of the station and performs basic setup tasks.

Pinpointing allows drivers to quickly locate the charging station on a map. Ensure you accurately pinpoint the charging station when prompted by the Installation Wizard.

Before running the Installation Wizard, ensure you have:

  • The new charging station’s activation label (located on the plastic film protecting the front of the charging station; a spare label is included in the shipping box)

  • Smartphone or laptop with a QRClosed Quick Response-code scanner, camera, and Internet connection

  • Your ChargePoint Certified Installer user name and password

The Installation Wizard includes these tasks:

  • Set a language for the Installation Wizard.

    This does not permanently affect the station’s display language. Choose the language most convenient to you.

  • Configure power

  • Check for faults

  • Test network connectivity

  • Complete the post-installation checklist

If your smartphone has a scanning app:

Perform the following steps if your smartphone has a scanning app:

  1. Open a QRClosed Quick Response code scanning app.

    Point the camera at the QRClosed Quick Response code on the activation sticker.

    Technical illustration depicts the procedural step.

    Your device is automatically redirected to the installer pinpointing page. Confirm that the URL of the page is o.chargepoint.com.

    Technical illustration depicts the procedural step.

  2. Log into the installer site using your installer login. Tap Log In.

  3. Confirm the MACClosed Message Authentication Code address and activation password are automatically entered and correct.

  4. Tap Next.

  5. Follow the prompts to complete the pinpointing process.

If your smartphone does not have a scanning app:

Perform the following steps if your smartphone does not have a scanning app:

  1. Using your smartphone, navigate to o.chargepoint.com.

  2. Enter the MACClosed Message Authentication Code address and activation password printed on the activation label.

  3. Tap Next.

  4. Follow the prompts to complete the pinpointing process.

ChargePoint Installer app

Use the ChargePoint Installer app to complete the station setup procedure.

  1. If you do not already have the Installer app, scan the QRClosed Quick Response code to download the app, and sign up.

    QR code to download this asset.

  2. Open the ChargePoint Installer app and log in.

    If cellular connectivity is unavailable, the Installer app automatically switches to Offline Mode for Ethernet configuration. Automatic switching occurs only if the Installer app was launched and logged in while online. If Offline Mode does not start automatically, you can enable it manually using the Force Offline Mode option in the Account section or by turning on Flight Mode.

  3. Select Configure.

  4. Confirm you have all required materials to continue activation, and select Yes.

  5. Follow the prompts in the Installer app.