ChargePoint CP6000 Series Operations and Maintenance

The ChargePoint CP6000 is an all-purpose charging station for property owners, businesses, and municipalities. It can be mounted on a pedestal or a wall.

CP6000 charging stations are alternating current (AC) supply equipment. Once they are installed and activated, they are connected to the AC network.

Follow this guide to properly operate and maintain the ChargePoint® CP6000 charging station.

Warranty Limitation
  • If the charging station is not installed, commissioned, or serviced by a ChargePoint certified technician using a ChargePoint-approved method, it is excluded from all ChargePoint and other warranties and ChargePoint is not responsible.
  • You must be a licensed electrician and complete training at https://www.chargepoint.com/partners/training-certification to become ChargePoint certified and to access ChargePoint's web-based installer tools or ChargePoint Installer app.

CP6000 Guides

Access documents at ChargePoint Product Reference Documentation.

ChargePoint Documentation

Document

Content

Primary Audiences

Datasheet

Full station specifications

Site designer, installer, and station owner

Site Design Guide

Civil, mechanical, and electrical guidelines to scope and construct the site

Site designer or engineer of record

Construction Signoff Form

Checklists used by contractors to ensure the site is correctly completed and ready for product installation

Site construction contractor

Installation Guide

Anchoring, wiring, and powering on

Installer

Operation and Maintenance Guide

Operation and preventive maintenance information

Station owner, facility manager, and technician

Service Guide

Component replacement procedures, including optional components

Service technician

Declaration of Conformity

Statement of conformity with directives

Purchasers and public

Service Menu

The service menu is reserved for authorized installers or service personnel. It can be accessed after entering a 5-digit PIN on the display of a CP6000. The PIN is unique for each CP6000. The current PIN for a charging station can be found in the ChargePoint backend. After each incorrect attempt, the interface for entering the PIN will be locked out for an increasing duration; Maxing out at 15 minutes after the 5th failed attempt and for each failed attempt thereafter. The locked state does not affect any ongoing charging sessions. The following options are available: (not relevant for Eichrecht):

  • Show errors and/or lift station lockdown (top cap alarm)

  • Restart

  • Factory reset

For assistance, navigate to chargepoint.com/support and contact technical support using the appropriate region-specific number.

Eichrecht Compliance

The CP6000 station is Eichrecht compliant. Therefore, it is allowed to invoice for the amount of energy measured in this station.

It is equipped with up to two ports and measures energy with the integrated ChargePoint CPIM1000 MIDClosed Measuring Instruments Directive meter.

The maximum power is 22 kW per port and the ports can be equipped as a cabled version or as a socketed version.

Station receipts appear on the display after charging sessions and can be retrieved from the ChargePoint driver portal.

The type label is located behind the flap with the label “Typenschild hinter der Klappe”.

Serial Number Location

On the Station

Raise the flip door (a) on the front of the CP6000 charging station.

Technical illustration depicts the procedural step.

Locate the serial number label (b).

Technical illustration depicts the procedural step.

To find the serial number of an Eichrecht-compliant CP6000 charging station, visit Eichrecht Type Label.

From the ChargePoint Cloud Dashboard

Perform the following steps to locate from the cloud dashboard:

  1. Log in to ChargePoint and select Stations.

  2. Find the MACClosed Message Authentication Code address and serial number (System S/N) next to the station name in the Stations Overview table.

    Technical illustration depicts the procedural step.