Replace Signs

Listed below are the instructions for replacing signs.

RISK OF SHOCK. Before performing any procedure, the technician must disconnect the power to the charging station at the service panel. Follow local code to de-energize the applicable circuit and lockout/tagout the upstream breaker before proceeding. Use a multimeter and check that the power is off. Keep power off for the circuit until all cover panels are correctly reinstalled and the work is complete. FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN SERIOUS INJURY, LOSS OF LIFE, OR PROPERTY DAMAGE.
You must be a licensed electrician and complete online training to become a ChargePoint certified installer. If you do not complete training, you cannot access the ChargePoint network to complete installation. Find online training at: https://www.chargepoint.com/partners/training-certification. If the charging station is not installed by a ChargePoint certified installer, using a ChargePoint approved method, it is not covered under warranty and ChargePoint is not responsible for any malfunctions.
Use low torque settings when working with power tools during installation or servicing. Over-torquing can damage the equipment.
Do not install or service the charging station in inclement weather. If you work in snow, rain, or wind, you must use a weather-proof shelter that covers all boxes and components.
When you service a charging station, ChargePoint recommends taking a photo before removing each part, so you can refer to the photo when reassembling.

Before You Begin

To ensure a proper fit, signs must follow the specification provided by ChargePoint. Detailed specifications are available at ChargePoint Product Reference Documentation.

You Will Need

  • Replacement signs

  • Gloves (latex or nitrile)

  • 4 mm (5/32 in) L-wrench

  • Flathead screwdriver or putty knife

  • Isopropyl alcohol wipes

  • Optional: Step ladder

Top Sign on a CMK

This section includes procedures for removing and installing the top sign on a CMKClosed Cable Management Kit.


Remove the Existing Sign

To remove the existing sign, follow the steps below:

  1. Use the L-wrench to loosen the set screw on each side of the top cap.

  2. Pull the top assembly up and move it towards the back of the cable management kit (CMKClosed Cable Management Kit).

  3. Slide the existing sign up out of the grooves.

Install a New Sign

To install a new sign, follow the steps below:

  1. Slide the replacement sign into the grooves, bend it outward slightly if needed.

  2. Slide the sign all the way down. The bottom edge rests behind the plastic cap on the retractor’s extrusion.

  3. Reinstall the top assembly. Tighten the set screws with the L- wrench.

Bottom Sign on a Wall Mount Station

This section includes procedures for removing and installing the bottom sign on a wall mount station.

Remove the Existing Sign

To remove the existing sign, follow the steps below:

  1. Use a gloved hand to put upward pressure on the sign, Then, use a flathead screwdriver or putty knife to slip under the edge of the sign at the bottom-right corner.

  2. Lift gently to bow the sign gently outward.

  3. Slip a finger under the edge of the sign and slide it out of the groove on the right side, then lift the sign away.

  4. Use an isopropyl wipe to clean any adhesive residue or dust off the surface before installing the new sign.

Install a New Sign

To install a new sign, follow the steps below:

  1. Insert one of the long edges of the sign into the CMKClosed Cable Management Kit’s grooves along the side portion of the CMKClosed Cable Management Kit.

  2. Bend the sign slightly to insert the other long edge.

  3. Slide the sign all the way down until the bottom edge rests against the bottom surface where the station is installed.

Bottom Sign on a Pedestal Mount Station

This section includes procedures for removing and installing the bottom sign on a pedestal mount station.

Remove the Existing Sign

To remove the existing sign, follow the steps below:

  1. Use a gloved hand to put upward pressure on the sign, Then, use a flathead screwdriver or putty knife to slip under the edge of the sign at the bottom-right corner.

  2. Lift gently to bow the sign gently outward.

  3. Slip a finger under the edge of the sign and slide it out of the groove on the right side, then lift the sign away.

  4. Use an isopropyl wipe to clean any adhesive residue or dust off the surface before installing the new sign.

Install a New Sign

To install a new sign, follow the steps below:

  1. Remove the backing from the adhesive strip on the back of the sign.

  2. With the adhesive strip facing toward the station, insert the top-left corner of the sign under the groove on the top-left corner of the station.

  3. Slide the sign upwards as far as possible to position the top of the sign under the bottom lip of the head assembly.

  4. Starting from the top-left corner, use a finger to press the left side of the sign under the pedestal’s left-side groove from top to bottom.

  5. With the left side of the sign fully inserted, bend the sign outward gently to insert the top-right corner of the sign under the groove on the top-right corner of the pedestal.

    Ensure the top of the sign remains positioned under the bottom lip of the head assembly.

  6. Starting from the top-right corner, use a finger to press the right side of the sign under the pedestal’s right-side groove from top to bottom.

  7. When the sign is fully inserted into the pedestal’s left- and right-side grooves and under the bottom lip of the head assembly, run your hand down the center of the sign. Apply enough pressure to ensure the sign’s adhesive strip contacts the pedestal.

Rear Sign on a Pedestal Mount Station

This section includes procedures for removing and installing the rear sign on a pedestal mount station.

Remove the Existing Sign

To remove the existing sign, follow the steps below:

  1. Use a gloved hand to put upward pressure on the sign. Then use a flat-head screwdriver or putty knife to slip under the edge of the sign at the bottom-right corner.

  2. Lift gently to bow the sign gently outward.

  3. Slip a finger under the edge of the sign and slide it out of the groove on the right side, then lift the sign away.

  4. Use an isopropyl wipe to clean any adhesive residue or dust off the surface before installing the new sign.

Install a New Sign

To install a new sign, follow the steps below:

  1. Insert one of the long edges of the sign into the CMKClosed Cable Management Kit’s grooves along the side portion of the CMKClosed Cable Management Kit.

  2. Bend the sign slightly to insert the other long edge.

  3. Slide the sign all the way down until the bottom edge rests against the bottom surface where the station is installed.

Restore Power

Once all signs are installed, restore power at the panel to return the station to service. Discard the old signs.

If signs are replaced during station installation, return to the installation guide and follow the remaining steps to complete installation.