Replace Retractor Cord

Listed below are the parts required to replace the retractor cord:

Replacement Parts List]

PartNumber	Charging Cable ReplacementType	Contents
99-001623	Rope ReplacementKit	3.2m(10.5ft)ropewithknotbearing CMK Cable Management Kitservicetool (2)
	for1.8m(6ft)	L-Wrench
	CMK Cable Management Kit	#6self-tappingscrews(6;2are extra)
		Cableclamptop (2)
		Rubbershim(2)
		Cableclampbottom(2)
		Replacementguide
99-001721	Rope ReplacementKit	4.2 m(14 ft)ropewithknotbearing CMK Cable Management Kitservicetool (2)
	for2.4m(8ft)	L-Wrench
	CMK Cable Management Kit	#6self-tappingscrews(6;2are extra)
		Cableclamptop (2)
		Rubbershim(2)
		Cableclampbottom(2)
		Replacementguide

Confirm that you have the correct box and that it contains the correct contents. There are two variants of this replacement kit.

Before you Start

Do not repair the charging station in inclement weather. If you must complete the installation in rain or wind, you must use a weather-proof shelter that covers all boxes and components.

When replacing a part, ChargePoint recommends taking a photo before removing each part so you can refer to the photo when reassembling.

For assistance, go to chargepoint.com/support and find your region’s technical support number.

Steps to Replace the Retractor Cord

Go through the steps below before you start replacing broken or damaged retractor cords.

• Replace the cord where it is attached to the charging cable.

• Open the top assembly.

• Remove the broken or damaged retractor cord.

• Route the new rope.

• Reinstall the top assembly.

• Verify smooth operation.

  Note: If the rope has fallen, but is not damaged, refer to the Rope Clip Remediation Service Bulletin instead.

You will need the tools listed below to perform this replacement.

• #2 Phillips head screwdriver

• Ladder

• Gloves (optional)