Power On
must pass commissioning before power on or warranty limitations apply.
To power on, ensure that the guidelines below are applied:
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Ensure all doors and panels, covers, vinyl signs, and all other parts have been correctly installed and the work is complete.
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Turn on power at the same points that were turned off for servicing.
If the site has a remote shunt trip switch, ensure that the switch is in the operating position.
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Wait for self-diagnostics to run. The system may take several minutes to initiate. You may see messages intermittently until the system fully boots up.
Station Self-Diagnostic Tasks Self-Diagnostic
After Installation
After Service or Power Outage
Electrical safety checks
✔
✔
Lighting checks
✔
✔
Display panel checks
✔
✔
Component operation checks
✔
✔
Network connectivity checks
✔
✔
Installation Wizard
(for the installer to complete configuration and
pinpoint the station on maps)✔
—
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View diagnostics information.
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Log in to the ChargePoint Platform at na.chargepoint.com or ca.chargepoint.com or eu.chargepoint.com.
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Select Stations.
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Apply filters to locate the desired station.
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Select the station name to view the station-specific information.
If a red status alert appears, contact ChargePoint immediately at chargepoint.com/support. A yellow status alert provides you with information that may require action (such as maintenance action) or no action. -
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If you have not yet configured the station, do so after installation or service is complete. Refer to the Pantograph Down 2000 Operation and Maintenance Guide.