Introduction

Bulletin Published: April, 2023

Affected Models: 99-006205-04-FT, 99-006207-04-FT, 99-006209-04-FT

Required Action: Open the pedestal door. From inside the pedestal, install two retention screws for each side panel.

Failure: Functional impact. Missing screws allow the side panels to loosen and lose hold of the front vinyl sign.

This service bulletin applies to already installed ChargePoint Express Plus Power Link 1000 charging stations.

Do not install or service the charging station in inclement weather. If you work in snow, rain, or wind, you must use a weather-proof shelter that covers all boxes and components.
You must be a licensed electrician and complete online training to become a ChargePoint certified installer. If you do not complete training, you cannot access the ChargePoint network to complete installation. Find online training at: https://www.chargepoint.com/partners/training-certification. If the charging station is not installed by a ChargePoint certified installer, using a ChargePoint approved method, it is not covered under warranty and ChargePoint is not responsible for any malfunctions.

Contact ChargePoint at chargepoint.com/support with any questions related to this bulletin.

Required Tools and Materials

Tools

Multimeter

T25 Torx driver or T25 Torx security driver (depending on Power Link 1000 cover configuration)

Materials

M5-0.8 x 12 mm T25 Torx stainless steel screws (x4 required per Power Link 1000)

Procedure

Refer to the following topics for more information: