Introduction

Bulletin Published: April, 2023

Affected Models: 99-006205-04-FT, 99-006207-04-FT, 99-006209-04-FT

Required Action: Open the pedestal door. From inside the pedestal, install two retention screws for each side panel.

Failure: Functional impact. Missing screws allow the side panels to loosen and lose hold of the front vinyl sign.

This service bulletin applies to already installed ChargePoint Express Plus Power Link 1000 charging stations.

Do not install or service the charging station in inclement weather. If you work in snow, rain, or wind, you must use a weather-proof shelter that covers all boxes and components.
Warranty Limitation
  • If the charging station is not installed, commissioned, or serviced by a ChargePoint certified technician using a ChargePoint-approved method, it is excluded from all ChargePoint and other warranties and ChargePoint is not responsible.
  • You must be a licensed electrician and complete training at https://www.chargepoint.com/partners/training-certification to become ChargePoint certified and to access ChargePoint's web-based installer tools or ChargePoint Installer app.

For assistance, go to chargepoint.com/support and contact technical support using the appropriate region-specific number.

Required Tools and Materials

Tools

Multimeter

T25 Torx driver or T25 Torx security driver (depending on Power Link 1000 cover configuration)

Materials

M5-0.8 x 12 mm T25 Torx stainless steel screws (x4 required per Power Link 1000)

Procedure

Refer to the following topics for more information: