Complete Station Setup

IMPORTANT: The CPF50 charging station has its own cellular connection. Earlier models of CPF50 require that the ChargePoint Gateway is installed for cellular connectivity. To determine whether the CPF50 model has its own cellular connectivity, look for the label at the bottom of the station, which indicates the model name. A model name with CPF50-K will have a cellular modem, while a model name with CPF50 will require the ChargePoint Gateway for cellular connection. If the ChargePoint Gateway is required, each CPF50 must be installed within 45 m (150 ft) of the Gateway within line of sight.

For earlier models, do not proceed until the ChargePointGateway is ready. The station will not function until the ChargePointGateway is properly installed in a location where it has a strong cellular signal and an unobstructed line of sight to the charging station.

To complete the setup, you must have completed the ChargePoint Installer training and ChargePoint uses Single Sign-On (SSO) for accessing the Certification Hub and ChargePoint University.

When a technician or installer visits either site, they go to a login page.

  • If they already have a Field Technician/Installer account, they log in with their existing credentials.

  • If they don’t have an account, they register for one during the SSO setup. This registration generates their login credentials.

Power Up

Power up the station. If the station does not power up, check the wiring from the electrical panel to the terminal block for issues.

Pinpoint the Station

Follow these instructions if your smartphone has a scanning app:

  1. Open a QRClosed Quick Response Code scanning app.

  2. Point the camera at the QRClosed Quick Response code on the label.

  3. The app automatically re-directs you to the installer pinpointing page and enters the MACClosed Message Authentication Code address of the charging station.

  4. Follow the online instructions.

Follow these instructions if your smartphone does not have a scanning app:

  1. Use your smartphone browser and navigate to o.chargepoint.com.

  2. Log into the ChargePoint mobile site from your smartphone with your Installer login.

  3. Enter the MACClosed Message Authentication Code address and activation password printed on the activation label, and touch Next.

  4. Confirm that you are installing a new charging station.

  5. When prompted, touch OK to share your GPS location data with the ChargePoint mobile site.

  6. When prompted, touch OK to review the station’s location on Google™ Maps.

  7. Review the station address and zoom in to review the initial position of the station’s pin on the map.

  8. Move the pin with your finger to the correct parking spot location.

  9. If needed, manually adjust the address of the CPF50 location.

  10. Take a picture of the station using your smartphone.

  11. Scroll down to Upload a Station Picture and choose the station picture.

  12. Add any helpful information for drivers.

  13. Click Submit to pinpoint the CPF50 on the ChargePoint map. The mobile page displays a 3-digit PIN code.

Start a Charging Session

Once the pinpointing is complete, use the ChargePoint app to start a test session. Verify that you can:

  • Initiate a charging session.

  • Plug the handle into a vehicle or a vehicle emulator (if available).

  • Return the handle to the holster.

Complete the Checklist

Before leaving the installation site, complete the post-installation checklist.

Share the checklist and spare parts list with the individual in charge of station activation. This completes the installation of the CPF50 charging station.