Set Up Express 280

To set up Express 280, complete the following steps:

Do not power on Express 280 after completing the installation (after installing the covers). An authorized commissioning partner will commission, power on, pinpoint, and configure Express 280 after installation. If you are authorized to do so, complete the following procedures:

Power On

You must be a ChargePoint certified installer, technician, or commissioning partner to power on the charging station, or warranty limitations apply.

  1. Ensure all panels, covers, vinyl signs, and all other parts have been correctly installed and the work is complete.

  2. Turn on power at the same points that you turned it off.

    If the site has a remote shunt trip switch, ensure that the switch is in the operating position.

  3. Wait for self-diagnostics to run.

  4. View diagnostics information.

  5. If you have not yet configured the station (such as pricing, messaging, and additional options), do so after installation or service is complete. Refer to the Express Plus Operation and Maintenance Guide.

Self-Diagnostics

The station runs the following self‑diagnostics after being energized. The system may take several minutes to initiate. You may see messages intermittently until the system fully boots up.

Station Self-Diagnostic Tasks

Self-Diagnostic

After Installation

After Service or Power Outage

Electrical safety checks

✔

✔

Lighting checks

✔

✔

Display panel checks

✔

✔

Component operation checks

✔

✔

Network connectivity checks

✔

✔

View Diagnostics Information

  1. Log in to the ChargePoint Platform at na.chargepoint.com or ca.chargepoint.com or eu.chargepoint.com.

  2. Select Stations.

  3. Apply filters to locate the desired station.

  4. Select the station name to view the station-specific information.

If a red status alert appears, contact ChargePoint immediately at chargepoint.com/support. A yellow status alert provides you with information that may require action (such as maintenance action) or no action.

Set Up Express 280

After you power on the charging station at the breaker panel, set up Express 280. To do so, you need:

  • ChargePoint installer login credentials.

  • Activation label (QRClosed Quick Response code label including the MACClosed Message Authentication Code address and activation password).

  • The exact location (to the parking space) where the Express 280 is installed.

  • A smartphone with ChargePoint Installer app, Internet connectivity, and QRClosed Quick Response code scanner (usually built into the camera app).

    Scan the QRClosed Quick Response code to download the Installer app, and sign up if necessary.

    QR code to download this asset.

    QR code to download this asset.

Follow the steps below to set up Express 280:

  1. Open the ChargePoint Installer app and log in.

  2. Follow the onscreen prompts.

    To connect to Express 280 and complete setup, you need to scan the QRClosed Quick Response code or manually enter the MACClosed Message Authentication Code address and password of Express 280. You can find them on the activation label affixed on top of the display or non-display unit.

    Technical illustration depicts the procedural step.