Work Orders Overview

The Work Orders page provides a comprehensive list of all work orders assigned. Each entry contains essential information, including the work order number, subject, current status, and the date of assignment, ensuring clear visibility and effective tracking of responsibilities.

The key columns for a Work Order tracking system are as follows:

Column Name	Description
Work Order Number	Unique identifier for each work order. Needed when contacting support.
Case	Case number used for communication between ChargePoint and the customer.
Subject	Brief description including type of work and station model.
Account	Name of the account.
Service Territory	Location where the service needs to be performed.
Status	Current status of the work order.
WO Assigned Date	Date when the work order was assigned.
Entitlement	Type of service or warranty associated with the work order.
Appointment Date	Scheduled date and time for the service or task.
Work Type	Nature of the task (repair, installation, commissioning). This allows technicians to identify the type of job at a glance, helping with preparation and planning