Activate a New Station

To active a station, complete the following steps:

1. Log in to ChargePoint Platform.

2. Navigate to Stations > Table View > Activate New Station or Stations > Org/Group View > Activate New Station.

3. Enter the station's MAC Address and Activation Password and select Verify. MAC address and activation password of a station are printed on a label included with the station. You can find the label attached to the station or inside the shipping box .

4. Enter the following Station Information:

   Station Information

   Field Name	Description
   Additional Cloud Plan	If you have purchased an additional cloud plan, select the appropriate plan. (i.e., Service, Station, or Organization Tokens etc.)
   Station Language	Select the language you want to display on the station's screen.
   Warranty	Select Standard Warranty. If you have purchased an additional warranty, such as ChargePointAssure, select the appropriate warranty.
   Cloud Plan	Select the Cloud Plan (i.e., Port token) that you have purchased. You need a port token to activate a station. Two port tokens are required for dual-port stations and one port token is required for single-port stations. If sufficient port tokens are available in your organization's ChargePoint account, the system automatically selects the tokens for you. If port tokes are not available in your account, please contact your distributor.
   Customer Category	Select the type of customer facility where the station has been installed.
   Usage Category	Select one of the following usage categories.
   	Commercial with restricted access	Access to a certain group of drivers, such as guests parking at a hotel parking lot.
   	Commercial with unrestricted access	Access to all drivers, such customers parking at a highway restaurant or rest stop.
   	Multi-family residential	Access to all families living in an apartment or condominium.
   	Single family residential	Access to a single family living in a private residence.
   	Public (Municipal, as in library, street, etc.)	Access to all drivers parking at a public parking lot, such as at a street, park, etc.
   Station Name	Enter the name of the station. ChargePoint network consists of two names, a common name for all stations that belong to your organization and a dedicated name unique for the station. For example, if a station's common name is CHARGEPOINT and the dedicated name is CPE100 DC FAST, CHARGEPOINT / CPE100 DC FAST appears as the station name on the ChargePoint network to differentiate from other stations. For example, if you have several stations installed at a parking lot and the parking lot is located at 14th Avenue Road, enter 14AveRdS1 for the first station and 14AveRdS2 for the second station.
   Add to custom station groups	Add the stations to an existing custom station group. A custom group consists of several stations grouped together irrespective of the radio group that the stations belong to. If necessary, you can even group several radio groups and/or custom groups together. Select the expand button to choose a custom group. You can create a new custom group and add to it later. See Create a Custom Station Group and Add Stations to a Custom Group for more information.
   Radio group	If the new station is a non-gateway station, select the Radio Group. A radio group consists of one gateway station and several non-gateway stations connected to the gateway station. The gateway station connects to the ChargePoint network via a cellular network, and the non-gateway stations connect through the gateway station via a WiFi network. If it is a gateway station, create a new Radio Group.
   Org Name	If your organization name is not already displayed, enter your organization name that you provided while creating the Network Manager account and select it when it appears. If the stations are owned by another organization, such as a subsidiary or branch and you have been granted access rights to that organization, you can enter the name of that organization and select it when it appears.
   Home Charge	If the station is used by a single driver living in a private residence, select Yes and enter the Driver Account Number; else, select No. The driver can find the account number by accessing: ChargePoint App > > Account > My Profile > Account No.
   Verify Station Location and Address	Ensure that the following information about the station are correct.
   	Pinpoint Location	If the station's pinpoint location on the map is incorrect, re-pinpoint it. After pinpointing the station's location, the system automatically displays the Station Address and Timezone. Review and correct them, if necessary.
   	Station Address	If the displayed station address is incorrect, select Manually edit the address to correct it.
   	Timezone	If the displayed timezone is incorrect, select the correct timezone and enable Automatic time adjustment for Daylight Saving Time.
   	Helpful Information for Drivers	Enter information that may help drivers in finding the station. Example: The station is on the fourth floor of the parking garage and is open from 6 AM to 6 PM.

5. Select Save and Activate.

Tips:

• Before you begin, refer to the above instructions and gather all the required information.

• Select the button to see more information about a field.

• Fields with * are mandatory.