Power On

Power Link 1000 must pass commissioning before power on, or warranty limitations apply.

To power on, ensure that the guidelines below are applied:

  1. Ensure all doors and panels, covers, vinyl signs, and all other parts have been correctly installed and the work is complete.

  2. Turn on power at the same points that you turned it off.

    If the site has a remote shunt trip switch, ensure that the switch is in the operating position.

  3. Wait for self-diagnostics to run. The system may take several minutes to initiate. You may see messages intermittently until the system fully boots up.

    Station Self-Diagnostic Tasks

    Self-Diagnostic

    After Installation

    After Service or Power Outage

    Electrical safety checks

    ✔

    ✔

    Lighting checks

    ✔

    ✔

    Display panel checks

    ✔

    ✔

    Component operation checks

    ✔

    ✔

    Network connectivity checks

    ✔

    ✔

  4. View diagnostics information.

    1. Log in to the ChargePoint Platform at na.chargepoint.com or ca.chargepoint.com or eu.chargepoint.com.

    2. Select Stations.

    3. Apply filters to locate the desired station.

    4. Select the station name to view the station-specific information.

    If a red status alert appears, contact ChargePoint immediately at chargepoint.com/support. A yellow status alert provides you with information that may require action (such as maintenance action) or no action.

  5. If you have not yet configured the station (such as pricing, messaging, and additional options), do so after installation or service is complete. Refer to the Express Plus Operation and Maintenance Guide.