Contents

Home
Icons Used in Documentation
Important Safety Instructions
Important Safety Instruction for Home (Flex) Products
Important Safety Instruction for AC Products
Important Safety Instruction for AC Eichrecht Products
Important Safety Instruction for DC Products
Important Safety Instruction for DC Eichrecht Products
Important Safety Instruction for Panto Down
Home Products
CPH50
Electrician's Pre-Installation Tips
Revision History
Introduction
Apply the Electrical Ratings Label
Wire the Circuit
Mount the Charging Station
Install the Charging Cable
Complete the Installation
Fault Codes
Revision History
Introduction
Power Cord Replacement
Holster Ball Assembly Replacement
NACS Conversion and Cable Replacement Kit
CP800
CP800 (Europe)
Revision History
Introduction
Install the Backplate
Wire the Charging Station
Install the Charging Station
Complete Station Setup
Optional Energy Management Settings
Unlock Charging Station
Revision History
Introduction
Maintenance
ChargePoint Platform
Troubleshooting
Technical Information
Conformity - Metering and Calibration Law (Eichrecht)
EV Ready
UK Specific Information
Revision History
Introduction
Head Unit Replacement
Faceplate Removal Replacement
Backplate Removal and Replacement
Energy Managment Accessory Replacement
Revision History
Introduction
Meter Dimension and MID Labels
Data Protection
Interface Description
Technical Specifications
Videos
Fleet
CPF50
Revision History
Introduction
Civil and Mechanical Design
Electrical Design
Connectivity
Mounting Options
Revision History
Introduction
Install a Wall Mount CPF50 (Without a CMK)
Install a Wall Mount CPF50 Bracket and CMK
Install the Pedestal
Mount a Single Station Bracket (Without a CMK)
Mount a Single Station Bracket and CMK
Mount a Dual Station Bracket (Without a CMK)
Mount a Dual Station Bracket and CMK
Install the Station and Charging Cable
Complete Station Setup
Installation Checklist
Appendix: Power Sharing Kit
Pedestal Mount Concrete Preparation
Revision History
Introduction
Install the Pedestal
Revision History
Introduction
Maintenance
Reporting
Verify Station Wiring and Voltage
Revision History
Introduction
Latch Replacement
Replace the Cable Management Kit
NACS Cable Replacement
Gateway
Gateway for ChargePoint CPF Series Charging Stations
Gateway LTE for ChargePoint CPF Series Charging Stations
AC Products
CP6000
CP6000 (North America)
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Install a Pedestal Mount
Mount the Pedestal
Install the Housing
Install the CMK (Optional)
Mount the Brackets
Mount the CMK
Prepare the Housing
Install the Housing
Install the Conduit
Connect Wiring
Install Circuit Sharing Jumpers
Install the Power Plate
Connect the Wiring
Check Voltages
Assemble the Station
Install Cable Clamps
Complete Station Setup
Next Steps
Start a Charging Session
Installation Checklist
Appendix: Install the USB to Ethernet Module
Revision History
Introduction
Cloud Dashboard and Reports
Revision History
Introduction
Replace the Head Assembly
Replace the Control and Communications Module
Replace the Smart Cable Assemblies
Replace the Lens
Replace the SIM Card
Replace the CMK
Replace a Wall Mount
Replace the Cable Clamps
Replace the Power Plate
Replace the Top Cap
Replace the Holster
Replace Retractor Cord
Replace the EMV Chip Reader
CP6000 (Europe)
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Install a Pedestal Mount
Mount the Pedestal
Install the Housing
Install the CMK (Optional)
Install a Wall Mount
Mount the CMK (Optional)
Prepare the Housing
Install the Housing
Install the Conduit
Connect Wiring
Configure Cable (Circuit) Sharing
Install the Power Plate
Connect the Wiring
Wiring Diagrams
Check Voltages
Guidelines for Stations Supplied With Single Phase Power
Check Voltages
Assemble the Station
Connect the Head Assembly
Install Rating Labels
Install Cable Clamps
Complete Station Setup
Next Steps
Start a Charging Session
Installation Checklist
Protection Labels
Tampered or Damaged Labels (Seals) on Eichrecht-Compliant Charging Stations
Calibration Authority Notification
Install the USB to Ethernet Module
Install the USB to Ethernet Module
Revision History
Introduction
Maintenance
Cloud Dashboard and Reports
Revision History
Introduction
Replace the Head Assembly
Replace the Control and Communications Module
Replace the CMK
Install the Reset Switch
Replace the Power Plate
Replace the Smart Cable Assemblies
Replace the Top Cap
Replace a Holster
Introduction
Remove CP4000
Install CP6000 Adapter Plate
CPIM1000 Integrated Meter Guide (Eichrecht)
CPIM1000 Integrated Meter Guide
Protection Labels
CP4000
Revision History
Introduction
Civil and Mechanical Design
Electrical Design
Pedestal Mount Concrete Preparation
Networked Charging Station Quick Reference Guide
Revision History
Prepare for the Installation
Build the Pedestal
Mount the Charging Station
Wire the Charging Station
Complete the Installation
Installation Checklist
Revision History
Prepare for Installation
Mount the Charging Station
Wire the Charging Station
Complete the Installation
Installation Checklist
Revision History
Prepare for the Installation
Build the Mounting Bracket
Build the Pedestal
Install the Charging Station
Wire the Charging Station
Complete the Installation
Installation Checklist
Revision History
Prepare for Installation
Install the CMK
Install the Station Mounting Bracket
Mount the Charging Station
Wire the Charging Station
Complete the Installation
Installation Checklist
Revision History
Introduction
Maintenance
Reporting
CT4000
Revision History
Introduction
Civil and Mechanical Design
Electrical Design
Station Wiring Verification for CT4000
Pedestal Mount
Pedestal Mount
Pedestal Mount Concrete Preparation
Pole Mount Kit Installation Guide
Revision History
Introduction
Install a Pedestal Mount CT4000
Install a Wall Mount CT4000
Install Head Assembly and Top Cap
Complete Station Setup
Installation Checklist
Revision History
Introduction
Maintenance
Reporting
Revision History
Introduction
Head Assembly Replacement
Replace Power Plate
Replace the Latch
Replace Signs
Replace Lens
Replace Retractor Cord
Remediate the Rope Clip
Verify Smooth Operation of the Rope
Attach the New Rope to the Charge Cable
Field Upgrades
Field Upgrade Procedure: CAT 1 MultiTech Modem
Field Upgrade Procedure: CAT 3 MultiTech Modem
Field Upgrade Procedure: CAT 4 MultiTech Modem
Cellular Signal Reading
Revision History
Verify Station Wiring and Voltage
DC Products
Express
Express Solo
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Introduction
Prepare for Installation
Mount Express Solo
Connect Wires
Set Up Charging Cables
Install Covers and Close
Complete Installation Checklist
Appendix: Low Clearance Forklift Bracket Lift
Appendix: Set Up Express Solo
Express Distro Power Link 2000
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Prepare for Installation
Install Power Link 2000
Install Additional Kits
Install Charging Cables
Install Cable Management Kit
Close and Install Covers
Complete Installation Checklist
Appendix A: Surface Conduit Entry Kit Installation
Appendix B: Set Up Power Link 2000
Revision History
Introduction
Power Off
Covers and Panels
Bus Bar Safety Covers
Coolant
Door Fan
Internal Fan
Power Link 2000 Controller
Ethernet Switch (SSLAN)
Cooling Controller
Control and Communication Module (CCOM)/Display
Power Path Lug
Charging Cable (LCC and Non-LCC)
Replace the Charging Connector DC Contact
Replace/Install the Charging Cable CAN Adapter
Pump and Reservoir Assembly
External Fan
LCC Fans
Holsters
Area Downlight
Low Voltage (LV) Surge Suppressors
High Voltage (HV) Surge Suppressors
Card Reader Kit
Card Reader Module
Standard Cable Management Kit (CMK)
Tall Cable Management Kit (CMK)
Smart Antenna
Ethernet to USB Module
Tool Balancer Cassette
Power On
Post-Service Checklist
Appendix A: Variation Identification
Express Distro Power Block 2000
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Introduction
Site Planning and Placement
Civil and Mechanical Design
Electrical Design
Connectivity
Introduction
Prepare for Installation
Mount Power Block 2000
Connect Wires
Install Covers and Close
Complete Installation Checklist
Appendix: Low Clearance Forklift Bracket Lift
Appendix: Set Up Power Block 2000
Express Plus
Revision History
Introduction
Operation
Operation
Maintenance
Maintenance
Power Block Troubleshooting
PBC Faults Board Location
AUX PS Faults Board Location
CCB Faults Board Location
Power Link Troubleshooting
SSLAN Faults Board Location
UCB Faults Board Location
MDS Faults Board Location
FDC Faults Board Location (Power Link 1000)
SEVB Faults Board Location
DC MID Meter Location
FDC Location
CCB Location (Power Link 2000)
Cable Faults (Power Link 2000)
Revision History
Introduction
Operation
Maintenance
Power Block Troubleshooting
PBC Faults Board Location
AUX PS Faults Board Location
CCB Faults Board Location
Power Link Troubleshooting
SSLAN Faults Board Location
UCB Faults Board Location
MDS Faults Board Location
FDC Faults Board Location (Power Link 1000)
SEVB Faults Board Location
DC MID Meter Location
FDC Location
CCB Location (Power Link 2000)
Cable Faults (Power Link 2000)
Conformity - Metering and Calibration Law (Eichrecht)
Express Plus Power Block
Express Plus Power Block 160 kW Label Instructions
Surface Conduit Entry (SCE) Kit Installation
Revision History
Introduction
Prepare for Installation
Install Power Block
Prepare Power Block Pad
Install Power Block Pedestal
Install Power Block Enclosure
Connect Power Block Wiring
Install Power Block Internal Parts and Fill Coolant
Install Covers and Door
Installation Checklist
Appendix: Set Up Power Block
Surface Conduit Entry (SCE) Kit Installation
High Voltage Wire Insulation Resistance Test
Revision History
Introduction
Power Off
Panels, Doors, and Safety Shields
Power Module
Coolant Level Sensor
Upper Heat Exchanger (Wet Hex)
Upper Fan Tray (Wet Box Fan Tray)
Lower Heat Exchanger (Dry Hex)
Lower Fan Tray (Dry Box Fan Tray)
Module Mate Assembly
Cooling Controller (CCB)
Power Block Controller Board (PBC, PCBA)
Ethernet Surge Suppressor
LV, AC, and DC Surge Suppressors
Fuse Kit
Auxiliary Power Supply (Aux PS)
Power On
Post-Service Checklist
Service Bulletin: Express Plus Power Block Pedestal Installation
Service Bulletin: Faulty Door Sensor Setup Leading to Charging Disruptions
Express Plus Power Link 1000
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Prepare for Installation
Power Link 1000 Configuration
Install Pedestal-Mount Power Link 1000
Install Overhead-Mount Power Link 1000
Install Cable Management Kit
Complete the Installation
Installation Checklist
Appendix: Set Up Power Link 1000
High Voltage Wire Insulation Resistance Test
Revision History
Introduction
Power Off
Covers
Covers Upgrade Kit
Side Panels (Pedestal Mounted)
Side Panels (Overhead Mounted)
Bottom Cap (Overhead Mounted)
Control and Communication Module (CCOM)
Front Fan
Holster and Holster Bracket
Locking Holster Controller Kit
Power Link Controller Board
Bus Bar Safety Covers
DC Smart Cable
Contactor Box
Rear Fan Tray
Dual Input Contactor Kit
Maintenance Switch Kit
Standard Cable Management Kit (CMK)
Tall Cable Management Kit (CMK)
Tool Balancer Cassette
Ethernet to USB Kit
Power On
Post-Service Checklist
Surface Conduit Entry Kit (SCEK)
Service Bulletins
Cable Management Kit Tetherballs Upgrade
Cable Management Kit Vinyl Retention Screws
Software Corruption Caused by Unexpected Power Loss
Introduction
Power Off
Open
Repair Procedures
Close
End
Faulty Door Sensor Setup Leading to Charging Disruptions
Expresss Plus Power Link 2000
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Prepare for Installation
Install Power Link 2000
Install Charging Cables
Install Cable Management Kit
Complete the Installation
Installation Checklist
Appendix A: Surface Conduit Entry Kit Installation
Appendix B: Setup Power Link 2000 Pedestal-Mount Variation A
Revision History
Introduction
Prepare for Installation
Install Power Link 2000
Install Additional Kits
Install Charging Cables
Install Cable Management Kit
Complete the Installation
Installation Checklist
Appendix A: Surface Conduit Entry Kit Installation
Appendix B: Set Up Power Link 2000
Revision History
Introduction
Prepare for Installation
Install Power Link 2000
Install Additional Kits
Install Charging Cables
Install Cable Management Kit (CMK)
Complete the Installation
Installation Checklist
Appendix: Install Forklift Brackets
Appendix: Set Up Power Link 2000
High Voltage Wire Insulation Resistance Test
Revision History
Introduction
Power Off
Covers and Panels
Bus Bar Safety Covers
Coolant
Door Fan
Internal Fan
Power Link 2000 Controller
Ethernet Switch (SSLAN)
Cooling Controller
Control and Communication Module (CCOM)/Display
Power Path Lug
Charging Cable (LCC and Non-LCC)
Replace the Charging Connector DC Contact
Replace/Install the Charging Cable CAN Adapter
Pump and Reservoir Assembly
External Fan
LCC Fans
Holsters
Area Downlight
Low Voltage (LV) Surge Suppressors
High Voltage (HV) Surge Suppressors
Card Reader Kit
Card Reader Module
Standard Cable Management Kit (CMK)
Tall Cable Management Kit (CMK)
Smart Antenna
Ethernet to USB Module
Tool Balancer Cassette
Power On
Post-Service Checklist
Appendix A: Variation Identification
Tech Note: Product Variation Identification
Service Bulletin: Software Corruption Caused by Unexpected Power Loss
Service Bulletin: Faulty Door Sensor Setup Leading to Charging Disruptions
Torque Chart
Express Plus Power Hub
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Concrete Pad Preparation
Appendix: Wire Landing Locations
Revision History
Introduction
Prepare for Installation
Install Power Hub
Appendix: Install Riser Kit
Appendix: Install Second Input Kit
Revision History
Introduction
Operation
Maintenance
Revision History
Introduction
Power Off
Door and Panels
Ethernet Switch
Controller Board
Fuses
Vent Hood
Door Air Filter
Power On
Post-Service Checklist
Introduction
Powering Switch with an External Power Supply
Torque Chart
Revision History
Introduction
Required Tools and Materials
Conduit and Anchor Bolt Configurations
Plan a Future Upgrade
Assemble the Concrete Mounting Template
Install the Concrete Mounting Template
Pantograph Down 2000
Revision History
Introduction
Site Design Guidelines
Civil and Mechanical Design
Electrical Design
Connectivity (NA)
Appendix: Enclosed Power Link 2000 Considerations
Revision History
Introduction
Prepare for Installation
Mount Schunk 201 Pantograph
Mount Power Link 2000
Mount PD Controller
Connect Power Link 2000 Wires
Install Power Link 2000 Options
Connect Schunk SLS 201.102 Wires
Mount Auxiliary Components to Schunk SLS 201
Connect Auxiliary Component Cables
Connect PD Controller Wires
Complete the Install
Installation Checklist
Appendix: Low Voltage Wire Reference
Appendix: Set Up Power Link 2000
Revision History
Introduction
Operation
Maintenance
Power Link Troubleshooting
SSLAN Faults Board Location
UCB Faults Board Location
MDS Faults Board Location
SEVB Faults Board Location
Proton Location
pantodown-fdc-faults
Power Block Troubleshooting
PBC Faults Board Location
AUX PS Faults Board Location
CCB Faults Board Location
PD Controller Troubleshooting
Revision History
Introduction
Power Off
PD Controller Door
Vehicle Communication Board
Status LED
RFID Antenna Assembly
RFID Reader
Wi-Fi Antenna
Wi-Fi Access Point
Fuse
Power On
Post-Service Checklist
Express 280
Revision History
Introduction
Civil and Mechanical Design
Electrical Design
Connectivity
Revision History
Introduction
Secure Charging Station
Connect AC Wiring
Pair Express 280 Charging Stations
Install Side Panels, Power Modules, and the Touchscreen
Install Cable Management Kits (CMK)
Install Cables, Top Cap, and Front and Rear Panels
Set Up Express 280
Installation Checklist
Install Surface Conduit Entry Box
Revision History
Introduction
Operation
Maintenance
Revision History
Introduction
Replace the Auxiliary Power Supply
Replace the Cooling Controller
Replace the Contactor Box
Replace the Cable Management Kit
Replace the Fan Tray Assembly
Replace the Power Module
Replace the Power Module Carrier Fan
Replace the Side Panel
Replace the Front or Rear LED Diffuser
Replace a Charging Cable
Replace the Display
Torque Chart
Express 250
Revision History
Introduction
Civil and Mechanical Design
Electrical Design
Concrete Mounting Template
Install the Surface Mount Plate
Examples of Express 250 Paired Wire Sizing
Connectivity
Adapter Installation Guide
Revision History
Introduction
Secure Anchors and AC Wiring
Pair the Charging Stations
Install Cover Panels
Complete the Installation
Installation Checklist
Removing the Express 200 Adapter
Revision History
Introduction
Maintenance
Reporting
Revision History
Introduction
Standard Service Procedures
Replace Area Light Bar
Replace Auxiliary Power Supply
Add Coolant
Clean Coolant Fluid Leak From Power Modules
Replace Cooling Controller
Replace Contactor Assembly
Replace Left Extrusion
Replace Right Extrusion
Replace Fan Tray Assembly
Replace Heat Exchanger Assembly
Replace Holster
Replace Holster Shroud
Replace I/O Expander
Replace LED Display
Replace Front or Rear LED Diffuser
Replace Power Module
Replace Wago Label
Replace Coolant Reservoir
Replace Coolant Level Sensor Wire
Replace Cover Panel Sign
Replace Station Management Unit (DDC)
Replace Charging Cable
Replace Charging Cable with CHAdeMO/NACS Cable
Replace Swing Arm Assembly
Replace Touchscreen (CPNK), INT and NA
Safely Inspecting with High Voltage
Reseat the SIM Card
Advanced FRU Guide - Coolant Tube Assemblies
Advanced FRU Guide - Hall Sensor
Advanced FRU Guide - Power Module Communication Cables
Advanced FRU Guide - Touchscreen Lens
Revision History
Introduction
Check Site Readiness
Install Surface Mount Anchor Bolts
Install the SCE Box Base and Box Cover
Revision History
Express 250 Trade Show Display Unit
Set Up the Station
Operate, Transport, and Repack the Charging Station
50 kW Label Instructions
DC Miscellaneous
Credit Card Chip Reader Pedestal Datasheet
Credit Card Chip Reader Pedestal Installation Guide
CARB Label Instructions
Clean Coolant Fluid Leak Service Bulletin
Pump Rotation and Coolant Air Purge Service Bulletin
CP Ready and Compatible
Alfen
Alpitronic
Introduction to Partner Portal
Work Orders Overview
Filter and Sort Work Orders
Review and View Work Orders
Accept a Work Order
Using the Collaborate Tab
Assign a Technician
Manage a Shipped Work Order
Place Work Order On Hold
Complete a Work Order
Other Work Orders
Onboard and Offboard a Technician
Miscellaneous
ChargePoint DC Station
Open Source Software Notice
End of Life
CPF32
Introduction
Civil and Mechanical Design
Electrical Design
Connectivity
Pedestal Mount Concrete Preparation
Setup and Installation
Introduction
Install the Pedestal
Install Bracket and CMK
Install Station and Charging Cord
Prepare to Activate on the ChargePoint Network
Troubleshooting
Grounding and Wiring
Prepare Installation Site
Install the Power Share Kit
Install or Replace Signs
Introduction
Install a Station without a CMK
Install a Station with a CMK
Install Charging Cord and Covers
Prepare to Activate on the ChargePoint Network
Troubleshooting
Grounding and Wiring
Install or Replace Signs
Introduction
Scope of Maintenance
Reporting
CPF25
Setup and Installation
Meet ChargePoint Home
Instructions for Professional Electricians
Introduction
Install the Pedestal
Install Bracket and CMK
Install Station and Charging Cable
Prepare to Activate on ChargePoint
Troubleshooting
Grounding and Wiring
Prepare the Installation Site
Install the Power Share Kit
Install or Replace Signs
Verify Station Wiring and Voltage
Troubleshooting
Removing a Stuck EV Connector